Privacy Policy

This Privacy Policy explains how Fitastic (“we”, “us”) handles personal information when you use the Fitastic mobile app (the “App”), related backend services, and the marketing website at fitastic.cc (the “Site”).

The App accesses, collects, and uses Location and Health data only with your permission, for the purposes in Location data and Health data. You can refuse or revoke either permission in your device settings, and you can turn the related features off in the App.

Questions or requests: admin@fitastic.cc or support@fitastic.cc.

Depending on how you use Fitastic, we may collect:

• Account details — phone number and authentication data used to sign you in; optional email if you provide it or join the Site waitlist.
• Profile and preferences — name, photo, goals, body metrics you choose to enter, and similar fields you save.
• Activity in the App — workouts, nutrition-related entries, gym check-ins, community content you post, and related timestamps.
• Location — precise location from your device when you allow it, including in the background if you turn on Auto gym check-in. We access, collect, and use it only as described in Location data.
• Health — heart rate, resting heart rate, heart rate variability (HRV), steps, active energy, and sleep that you choose to share from Apple Health or Health Connect. We access, collect, and use it only as described in Health data.
• Subscription and billing context — plan tier, product identifiers, purchase/restore metadata, gym or partner association, and status needed to unlock paid features. App Store / Play Billing process payment; we do not store your full card numbers from those stores.
• Device and diagnostics — app version, device platform, and error logs to keep the service reliable and secure.
• Site technical data — standard web logs (such as IP address and pages requested) when you browse fitastic.cc.

How we access Location. The App requests your device's precise location permission (while the App is in use, and, only if you turn on Auto gym check-in, access all the time, including when the App is closed or not in use). We do not access Location until you grant that permission.

How we collect and use Location. We use it only for the features below. You can change or revoke location access at any time in your device settings.

• Auto gym check-in (optional, off by default) — when you turn it on in Profile › Account Settings and allow location access all the time, the App collects your device's precise location, including when the App is closed or not in use, to detect when you are within about 50 m of your gym. When you arrive, we record a check-in in your attendance history and show a notification about your gym; when you leave, the notification is removed. Your location is compared with your gym's location on your device and is not sent to our servers — only the check-in (gym and time) is saved to your account. The App does not track your location continuously. Turning Auto gym check-in off stops all background location use.
• At-your-gym status — while the App is open, it may use your location to show whether you are at your gym. This stays on your device.
• Nearby places with Morgan — when you ask Morgan, our in-app coach, for nearby places, your current location is sent with that request so we can return relevant results.

We do not sell Location data, share it for advertising, or use it for analytics. We do not build a location history on our servers.

How we access Health. If you turn on “Share Health data with Morgan” (Profile) and allow the system permission, the App reads health and fitness data you already store in Apple Health (including Apple Watch) or Health Connect. We request access to:

• heart rate, resting heart rate, and heart rate variability (HRV);
• steps;
• active energy (calories burned from activity);
• sleep.

We do not access Health until you opt in. We do not read clinical or medical records, and we do not write data back to Apple Health or Health Connect.

How we collect Health. When sharing is on, the App uploads a daily summary for today and yesterday (the measures above, including hourly step and heart-rate rollups where available, plus the time zone and whether the source was Apple Health or Health Connect). That summary is stored with your Fitastic account so Morgan can use it later. If you decline or turn sharing off, we stop collecting new Health data.

How we use Health. We use it to:

• show activity context in the App (such as steps and energy on Stats and Home);
• let Morgan, the in-app coach, answer with your own numbers and send a morning report about the previous day;
• improve coaching using de-identified, aggregated patterns that are not tied to your name or shown as your individual numbers.

Health data is fitness and wellness context. It is not a medical diagnosis, and Morgan is not a medical device. We do not sell Health data, share it for advertising, or use it to make decisions about credit, insurance, or employment. You can turn sharing off anytime in Profile → Share Health data with Morgan, and you can revoke Health access in Apple Health or Health Connect settings.

We use this information to:

• authenticate you and sync your data across devices;
• provide dashboards, coaching features, live classes, rewards, and other App functionality;
• check you in to your gym automatically when you turn on Auto gym check-in, and return nearby places when you ask Morgan;
• coach you from Health data you choose to share (steps, energy, heart rate, HRV, and sleep), including Morgan's morning report;
• process and validate subscriptions and other purchases;
• send waitlist or service communications you request;
• improve stability, prevent abuse, and meet legal obligations.

We do not sell your personal information. We share data only as needed to operate the product — for example with cloud hosting (such as AWS), push/notification providers, analytics where enabled, and payment providers (Apple, Google, Razorpay) under contracts that require them to protect your data. We may disclose information if required by law or to protect the rights and safety of our users.

We keep information for as long as your account is active and as needed to provide the service, comply with law, resolve disputes, and enforce our agreements. You may ask us to delete certain data where applicable law allows. Waitlist emails are kept until launch communications finish, you ask us to delete them, or we no longer need them for that purpose.

We use industry-standard safeguards designed to protect data in transit and at rest. No method of transmission over the internet is completely secure; we work to reduce risk but cannot guarantee absolute security.

You can update much of your profile in the App. Email admin@fitastic.cc to request access, correction, export, or deletion where the law allows, or to leave the Site waitlist. You can also stop using the App and delete your account in the App (Profile) or on the Site at fitastic.cc/delete-account.

The Site does not run third-party advertising analytics by default. Hosting and the Site may use strictly necessary cookies so pages can load. Details are in our Cookie Policy.

Fitastic is not directed at children under the age where parental consent is required in your region. We do not knowingly collect personal information from those children.

We may update this policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use after changes means you accept the updated policy where permitted by law.

Privacy questions: admin@fitastic.cc. Related: Terms of Use and Cookie Policy.